Vision, Mission, Values & Strategies

Our Vision

Healthy Albertans. Healthy Communities. Together.

Our Mission

To provide a patient-focused, quality health system that is accessible and sustainable for all Albertans.

Our Values

Leading with Values

Our five values – compassion, accountability, respect, excellence and safety – are at the heart of everything that we do. They inspire, empower and guide how we work together with patients, clients, families and each other.

Our Four Foundational Strategies

Following extensive consultations with key stakeholders — including patients, clients and their families — Alberta Health Services developed four foundational strategies. Our foundational strategies will guide efforts to sustain safe, high-quality health-care delivery for the benefit of all Albertans.

Our Strategic Direction

The 2017-2020 Health Plan and Business Plan is the critical foundation for all activity within AHS.

The plan guides us and outlines our operational goals over the next three years, which are supported by three strategic directions:

All three strategies work together and are equally important. As well, every decision we make is based on the following three principles:

We are spending health care dollars on priority areas. Specifically, we are focusing on community-based care, reducing wait times for high priority procedures and treatments and taking better care of the vulnerable.

In the end, this plan is about delivering better services to Albertans by forming partnerships, being more effective with our resources, and investing in what will make a difference to Albertans now and in the future.

Professional Practice in Action (PPA)

Professional Practice in Action (PPA) outlines how AHS supports professional practice. It illustrates the expectation of how people work at AHS so they can provide patient-focused, quality care to Albertans. The PPA is part of Our People Strategy and supports the Patient First Strategy.


Accredited LevelAlberta Health Services (AHS) participates in the accreditation of health services to help our organization ensure the delivery of safe quality healthcare. As a component of continuous quality improvement, accreditation compares our health services with established national standards of excellence to help us identify what we’re doing well and how we can further improve. The AHS Accreditation Department facilitates the accreditation processes, engages staff and organizes on-site survey visits with Accreditation Canada.

Accreditation Canada accredits the majority of AHS services, with the College of Physicians and Surgeons of Alberta accrediting Laboratory and Diagnostic Imaging Services.

Alberta Health Services continues to be accredited, and the next accreditation decision will be made at the conclusion of the 2014-2017 Accreditation Cycle.

2014 - 2017 Accreditation Cycle

2017 Survey Visit

2016 Survey Visit

2015 Survey Visit

2014 Survey Visit

2013 Accreditation Canada Report on Long Term Care

Palliative and End of Life Care

The Palliative and End of Life Care (PEOLC) Provincial Framework was developed with the intention of improving patient care to all Albertans regardless of the type of illness or geographic location in which one resides.

Quality and Patient Safety

Quality and patient safety is an important area of commitment for Alberta Health Services, and has been identified in our Strategic Directions document as one of the key 20 strategic priorities for our organization.

With this, a Strategic Outline to help guide the direction of our quality improvement and patient safety efforts was developed. On June 30th, 2009, the Alberta Health Services Board approved the document.

Below is a link to view the Quality and Patient Safety Strategic Outline. As you view the document, you will see that the Outline highlights four ‘Key Enablers’ for quality and patient safety, describes the organizational strategies we are looking to operationalize and integrate into the AHS culture, and lists proposed performance measures to evaluate the strategies.

Here at Alberta Health Services, we strongly believe that quality and patient safety is everyone’s responsibility. As we move forward, we will build on the systems in place to ensure safety is integrated within our culture to improve the patient/provider experience.